Terms & Conditions

Please read these terms and conditions carefully before using this site

Terms of website use

These terms of use (together with the documents referred to in it) (“Terms”) are the terms on which you may make use of our website http://www.aryastays.com/ (“Website”), whether as a guest or a registered user. Use of the Website includes accessing, browsing, or registering to use the Website. Please read these Terms carefully before you start to use the Website. We recommend that you print a copy of this for future reference.

By using the Website, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use the Website. We suggest visitors of www.aryastays.com to return to this page periodically to review the most current version of the agreement. We reserve the right at any time, at its sole discretion, to change or otherwise modify the agreement without prior notice, and your continued access or use of this website signifies your acceptance of the updated or modified/amended agreement.

Payment & Fees

All online payments that happen for any of the products or services booked on www.aryastays.com are secure. ‘Aryastays’ does not store the credit/debit or any other payment card details of any customer in the database or in any data backup system. Once you are ready to transact you are transferred directly to the bank website. The card details are captured on the bank website and not in Aryastays. ‘Aryastays’ takes no responsibility, in case of any misuse of credit card by whomsoever.

All our trips are in INR (Indian Rupees)only.You can aslo pay using the scan code available at our portal.

In case any user is booking a ticket/hotel or any other online services via a credit/debit card which is not directly in the name of the person availing these services - www.aryastays.com reserves the right to cancel/hold the said service till the time proper verification is provided. In case you are booking using someone else`s credit/debit card - you are requested to send us a copy of the card used (at the following email id: info@aryastays.com) a photo identification card of the person in whose name the card is, as well as the person in whose name the services are being provided and an authority letter from the said credit/debit card holder.

In case any of the above mentioned conditions are not met, www.aryastays.com reserves the right to declare such transactions as fraudulent and cancel/hold the service provided. It also holds the right to charge the requisite cancellation charges that may be applicable before refunding any such amount.

Products & Services

Products & service statements on this website are for general descriptive purposes only and not all the products or services are available in every state or country. You can send us an inquiry by clicking our contact us or send query section, we will provide you with the details regarding terms & conditions, exclusions, products and services applicable to you. Please note the products and services that can be booked and purchased on the website. 

1: Hotels -When you make a hotel booking on the website, kindly go through the fact sheet with the terms and conditions carefully to ensure the amenities present in the hotel or the category of the hotel is as per your requirement. ‘Aryastays’ keeps updating the fact sheets with the terms and conditions of the hotels; however, it is dependent on the hotel to provide us with the updated information. Renovation of hotels is normally undertaken at the sole discretion of hotels and not necessarily is informed to us. In case of any disputes, Aryastays shall not be held liable for any disruption in information.

2: Holidays- Kindly read the terms & conditions with the inclusions, package itinerary and other details before making any purchase of the holiday packages. In case if the package is not as per your requirement or suits your needs, we can also customize the same for you. Kindly click on the send query of the website with all the details like hotel category, no. of nights, no. of Pax, destinations would like to visit, etc. and our customer care team will get back to you with the package.

3. Sightseeing Tours -There is a specific time in case of sightseeing tours as notified in the websites of wildlife sanctuaries. Such tours are as per the fixed timings and do not allow you to stop at any site of interest to you, which are not a part of the program. You have to make a choice according to your requirement and budget. Entrance fees at the monuments or places of interest are not included in the sightseeing tours unless and until specified.

4. Travel Insurance - Aryastays strongly recommends insurance cover and safety for all the traveler/s travelling domestically or outside the country. Traveler/s can purchase the travel insurance provided by the insurance provider. ‘Aryastays’ takes no responsibility and liability on the claims and disputes whatsoever as mentioned by the insurance provider.

Our Limitations & Liabilities

1. Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments/museums, Taxes, fuel cost, or guide charges – the same would be charged as extra.
2. As per the Government directive, you are requested to produce your photo identity document such as Driving License/Voter ID Card/Passport/Ration Card at the point of check-in at the hotel. We appreciate your cooperation.
3. In case of the non-availability of requested hotels/hotels, we will provide accommodation in a similar category of hotel/hotels.
4. If there is any unavoidable incident occur during the tour, Aryastays will not be labile for any responsibility
5. There will be no refund for any No Show / Unutilized services.
6. The itinerary may be modifying based on various factors like maintenance of monuments/museums/major like spots conventions, religious festivals, etc.
7. Itinerary timings on the tour are approximate and may be subject to change.
8. Transfers and sightseeing on a SIC basis mean transport through a comfortable coach/bus/van depending on the total number of passengers traveling with you on that same tour. Please note that Aryastays will be putting together all the passengers arriving around the same time and dropping them at their respective hotel/hotels. You may talk to our holiday experts about private transfers/ transport facilities, which will be made available at an additional cost.
9. The customer needs to avail of the SIC from the scheduled pick-up point at the scheduled time. Aryastays is not responsible if the pick-up is missed due to the customer’s delay.
10. All personal extras such as laundry, room service, alcohol, minibar, telephone bills, pre-paid or post-paid SIM cards, etc. will be on a direct payment basis by the traveler to the service provider & Aryastays will not be liable for the same at any point of time.

Jurisdiction

Any dispute arising out of or touching upon or in relation to the terms of this Agreement or its termination, including the interpretation and validity thereof and the respective rights and obligations of the Parties shall be settled through arbitration. The dispute shall be referred to the sole arbitrator to be appointed by Aryastays at House no: 64, Rodali Path, Kahilipara, Guwahati. The arbitration proceedings shall be governed by the Arbitration & Conciliation Act, 1996, or any statutory amendment, modifications or re-enactment thereof for the time being in force and shall be held at Guwahati (Assam).  The High Court of Guwahati at Kamrup (metropolitan) Assam. shall, to the specific exclusion of all other courts, alone have the exclusive jurisdiction in all matters arising out of / touching and / or concerning this Agreement.

Passport, Visa & Health Requirement

It is a mandatory requirement for most of the countries; foreign nationals coming into the country must hold a passport with a validity of minimum 06 months. Visa and health regulations are different from country to country. It is the sole responsibility of an individual traveler to ensure the submission of complete documentation and medical requirements to the country embassy/consulate they are visiting. ‘Aryastays’ takes no responsibility in any rejections or declining of visa issuance due to any reasons.

Aryastays reserves the right to decline any booking or purchase for any reason and shall not be liable for any resulting claims for such losses, damages or compensation. In such an event, Aryastays shall refund to you all the unutilized payment collected after deducting the booking fee/administration charge/cancellation charges (if applicable) for that purchase.